Contact Us

Contact Us

For order-related feedback that requires assistance and/or follow-up, please visit our Customer Service Help Center and type your question into the search bar.

* Required Fields

Macys.com questions?

Ask Us

Macy’s Corporate Services

Address

151 West 34th Street
New York, NY 10001

Macy’s Media Relations

Address

151 West 34th Street
New York, NY 10001

Email

media@macys.com

Credit And Customer Services

Address

9111 Duke Boulevard
Mason, OH 45040

Phone

513-398-5221

Logistics And Operations

Address

500 Meadowlands Parkway
Secaucus, NJ 07094

Phone

201-863-3250

Systems And Technology

Address

5985 State Bridge Road
Duluth, GA 30097

Phone

678-474-2000

Bloomingdale's

Address

1000 Third Avenue
New York, NY 10022

Phone

212-705-2000