Digital Accessibility Statement
Through Mission Every One, Macy’s, Inc. is creating a brighter future with bold representation to
empower more voice, choice, and ownership for our colleagues, customers, and communities.
We are committed to providing an inclusive shopping experience for everyone, regardless of their abilities.
We actively work to comply with accessibility standards, including W3C's WCAG 2.1 guidelines, a set of
internationally recognized guidelines for digital accessibility.
Our goal is to provide an easy shopping experience, whether you are using assistive technologies, like a screen
reader, magnifier, or voice recognition software, or captions for videos.
Ongoing Effort
We recognize that digital accessibility is an ongoing process.
Our focused colleagues and partners audit, review and evaluate our efforts as we move forward in our journey.
We're consistently looking for improvements in the performance, accessibility and efficiency of our digital
experience.
Need Help?
If you’re having issues using or accessing any part of our site, please call us at 1-800-BUY-MACY for
assistance.
Feedback
Please contact us at accessibility@macys.com if you have any feedback or suggestions as we aim
to find ways to improve the accessibility of our site.
Accessibility App
In partnership with Level Access, Macy's offers an Accessibility Application to help our customers access
our site more easily.