Responsible Products and Sourcing

We believe fashion and style have always been a force for change, and we have a unique role in leveraging our people – designers, entrepreneurs, colleagues and customers – to create a more equitable and sustainable future. We are intentional about every decision – considering our responsibility and impact each step of the way so that people and planet can thrive together. Our focus is in providing sustainable and ethically produced brands, products and services for our customers, upholding human rights in the communities we operate and reducing our impact on the environment.

Sustainable Products and Circularity

In Fall of 2021, we launched a sustainable products sitelet, and are actively using it to highlight products that align with our vision of a thriving planet. In May 2022, we introduced an internal program to train Macy’s product development teams on our sustainable product guidelines and processes. By the end of the year, over 700 of our associates accountable for the buying, developing and sourcing of Macy’s products will be trained.

Products highlighted as sustainable on our sitelet must be authenticated - where appropriate - by at least one, third-party certification classified under one of our Four Pillars: Preferred Materials, Responsibly Produced, Made Safer or Cruelty Free or Designed for Less Waste. Click here to download our full list of certifications.

To help inform and advance our certification guidelines, Macy’s joined the Textile Exchange in August 2022. Textile Exchange is a global non-profit driving positive impact on climate change across the fashion and textile industry. Our membership gives us the tools we need to set preferred fiber goals and holistically reduce our impact, right from the start of our supply chain.

Our ambition for the future is to take our sustainable product offering beyond third-party certifications into circular solutions and services, prioritizing opportunities that extend the life of a product. To further drive our commitment and transition to being a more circular business, we’ve joined the Ellen MacArthur Foundation community, which is focused on accelerating and enabling the transition to a global, circular economy. We also partnered with FABSCRAP, a non-profit in New York City that helps ensure that the fabric waste that is an unavoidable part of the design and development process is reused, upcycled, downcycled and recycled responsibly.

In the sustainable products sitelet, we have added care instructions to extend the life of textiles as well as elevated information on existing product care and repair services already available. Additionally, we are exploring further repair, recommerce and recycle opportunities across our full product and brand portfolio.



Private Brand Preferred Materials

Macy’s is building robust sustainability programs to support use of more responsible materials in all Macy’s Private Brands. As part of those programs, we ensure that we are securing more sustainably sourced cotton products for our private and market brand partners. Macy’s has been a member of the Cotton LEADS℠ program since 2016. In an effort to reduce the use of virgin petroleum-based fibers, we are moving to recycled polyester where possible.

In 2022, Macy’s became a proud member of Better Cotton. Better Cotton’s mission is to help cotton communities survive and thrive, while protecting and restoring the environment. Better Cotton trains farmers to use water efficiently, care for soil health and natural habitats, reduce use of the most harmful chemicals and respect workers’ rights and wellbeing. Better Cotton is sourced via a chain of custody model called mass balance. This means that Better Cotton is not physically traceable to end products, however, Better Cotton Farmers benefit from the demand for Better Cotton in equivalent volumes to those we ‘source.’ We are committed to sourcing 100% of our cotton as ‘more sustainable cotton’ by 2030. ‘More sustainable cotton’ includes Better Cotton, Cotton LEADS℠, certified recycled cotton and certified organic cotton.



Supply Chain Management

As a responsible steward of our resources, we are closely monitoring that our merchandise is produced in an ethical and responsible manner. We use our position as a national omnichannel retailer to create shared value for our customers, colleagues, and the communities in which we operate. We have comprehensive programs in place to maximize our partners’ adherence to our standards, conduct third-party audits, identify issues and drive remediations when violations occur.

These programs include a full social compliance auditing program that tracks violations, corrective action plans, remediation and progress throughout our supply chain. We continuously make program enhancements that increase our ability to identify and assess human rights risks and impacts throughout our business relationships.

Macy’s has also introduced a supply chain mapping platform that tracks supplier performance, increases value chain transparency and allows us to track completion of training materials for our suppliers. Training topics currently include Human Trafficking and Slavery, Forced Labor, Responsible Recruitment, Conflict Minerals and Code of Conduct standards.

We have a dedicated team who follows corrective actions and investigates any serious violations against our Code of Conduct and/or local country law. Macy’s believes in the power of partnership with our suppliers to drive continuous improvement. We work with our suppliers to correct issues, and in factories with persistent issues, we conduct audits more frequently, conduct extended focused audits or partner with a consulting firm for an extensive remediation program based on regional and factory risk profiles. If high-risk violations are found, immediate action is taken to investigate and evaluate next steps. In some cases, the supplier and/or factory relationship may be terminated.

Through rigorous screening of new suppliers, ongoing training, regular audits and collaboration for improvement, we ensure that our suppliers operate at high ethical and performance standards.



Empowering Women and Their Communities Across our Supply Chain

Macy’s implementation of the BSR HERProject with key Private Brand factories is an example of how the company is prioritizing supplier engagement. Through this partnership, thousands of working women will have access to information and services to improve their health and finances.

In addition, Macy’s revised its policy on homeworkers to include the Nest Ethical Compliance Standards, supporting the artisan and maker economy. Nest works to build a world of greater gender equity and economic inclusion through ethical production and worker well-being in the home-based and small workshop supply chain.

Working Together For Change

Macy’s is committed to advocating sustainable practices with our brand partners and across the retail and fashion industry. We are an active member of, and collaborate with, numerous associations and networks that directly engage with policy makers on international trade, human rights and sustainability issues. We participate in many of these organizations.

Environmental Responsibility in Our Supply Chain

Macy’s ambition is to identify and support positive change within our factories to reduce GHG emissions, water usage and improve wastewater and chemical management. To ensure we are addressing environmental impacts, we ask our Tier 1 suppliers to complete a self-assessment survey using the Sustainable Apparel Coalition’s, Higg FEM module.

Responsible chemical management is integral to our product safety efforts, especially as customers increasingly seek information about product ingredients and purchase products that have been formulated without certain chemicals. Our chemical management oversight extends from product concept through customer use. The Product Integrity and Quality Assurance Group, an internal function, collaborates with product-development teams to provide guidance about potential issues related to materials or manufacturing, interfaces with offices and suppliers as needed and oversees quality and testing programs.



Chemical Phase-Out Goal

In June 2022, Macy’s announced the implementation of a Private Brand Restricted Substance List (RSL). The development of the RSL supports our chemical management goal to create product that is safe for people and the environment throughout our global value chain. The RSL is a list of chemicals that go above and beyond US regulatory requirements. The RSL contains substances that are banned or restricted in Macy’s private brand products as they have been identified as hazardous to customers, workers or the environment.

The RSL applies to materials, parts and other goods supplied to use in Macy’s private brand apparel, footwear and soft home products. The standards apply to finished goods, and raw material vendors including but not limited to factories, mills, dye houses, trim suppliers, cut and sew facilities, laundries and printers.

Implementation for the RSL begins for Fall 2023 season in apparel, home textiles, and footwear private brand products.



Standards and Compliance

We ensure that our suppliers understand and meet our standards, both when they join our supply chain and on an ongoing basis. Our contract terms and conditions require compliance with Macy’s Vendor & Supplier Code of Conduct (“Supplier Code of Conduct”) across the entire supply chain. The Supplier Code of Conduct requires, among other things, that our suppliers allow auditors and verification organizations necessary access to supplier facilities, commit to responsible recruitment and also monitor their subcontractors’ adherence.

Our Conflict Minerals Policy sets forth our requirements for supplier due diligence, risk assessment and compliance. The Policy applies to private brand products produced by Macy’s, Bloomingdale’s, Bluemercury and their respective subsidiaries.



Factory Audits

We require factories supplying our Private Brands to be audited by a third party at least once every 18 months and more frequently if any issues are identified. Audits are conducted using the Supplier Code of Conduct. Suppliers that are “at risk” are given the opportunity to make improvements through a formal corrective action plan process that is prepared by our third-party auditor. If a supplier does not comply, Macy’s holds the right to terminate the relationship. Over the past year, Macy’s has worked closely with our third-party auditor to develop supplier risk segmentation, which provides a basis for prioritizing supplier engagement to achieve improvements in our supply chain. As a result, Macy’s has gained greater transparency to relative risk. Additionally, in 2022, Macy’s began to take steps to include worker well-being culture in social compliance audits of its Strategic Tier 1 Private Brand facilities.

As of August 30, 2022, Macy’s completed 461 audits covering 416 factories. Altogether, this number accounted for 90% of Macy’s total Tier 1 factories. The audit results showed that 94% of the factories were in acceptable compliance. For the remainder, corrective actions have either been made and found acceptable or corrective actions are in process, with re-auditing scheduled to occur shortly. No factories were dropped due to failure to implement corrective actions.

In 2021, Macy’s migrated to a new methodology, with risk segmented into four categories of red, orange, yellow, and green. Yellow and Green are acceptable, while red and orange are not.

For a list of our core and strategic Tier 1 factories as of July 30, 2022, please see below. Note this list is subject to change and not exhaustive of all private brand suppliers.

Gin-Sovann Fashion (Cambodia) Limited
Cambodia
Danyang Tongyu Garment Co., Ltd.
China
Winsand Garment & Woolen Knitting Factory
Cambodia
PT. Kahatex
Indonesia
Landmark International Industry Co. Ltd.
China
PT. Ungaran Sari Garments.
Indonesia
PT. MONDRIAN
Indonesia
DongGuan Quality Knitwear Limited
China
Eco Way Knitwear Co., Ltd.
Viet Nam
Century Miracle Apparel Manufacturing Co. Ltd
Jordan
China Creations Jewelry Co., Ltd.
China
Weihai Yunxiang Embroidery Co., Ltd
China
SHANDONG CHARMING HOMETEXTILES CO., LTD
China
Eun Sung Apparel
Korea, Republic of
PT. Crevis Tex Jaya
Indonesia
PT Hyun Dong Indonesia
Indonesia
FASHION STITCH NOAH, S.A.
Nicaragua
Choi & Shin's Vina Co.,Ltd
Viet Nam
Renown Apparels Limited
Bangladesh
Visual Knitwears Limited
Bangladesh
Sunca Clothing (Yun Fu) Ltd.
China
Branch Of Dap Cau Garment Corp JSC - Kinh Bac Garment Factory
Viet Nam
Dap Cau - Luc Ngan Join Stock Company
Viet Nam
Rich Pine International Group Ltd
Jordan
Dap Cau Garment Corporation Joint Stock Company
Viet Nam
Rich Way Company Ltd
Viet Nam
Fo Shan Shi Nan Hai Qu Jiu Jiang Zhuo Hua Garment Factory Ltd.
China
Jiangyin Ruihong Textile Technology Co Ltd.
China
East Splendor Co., Ltd.
China
Putian City Feiyang Industry & Trade Co., Ltd
China
Hangzhou Tongyun Shoes Co Ltd
China
Dongguan Maynalucy Footwear Co.,Ltd
China
Weinan Hi-Tech District Minghuang Industrial Co.,Ltd
China
ZHI XIN SHOES CO., LTD.
China
Zhejiang Likai Shoes Co Ltd
China
Dongguan Zhongchuang Industry and Trade Co., Ltd.
China
Fashion Accessories
India
Fashion Accessories (408-407-363)
India
Zhejiang Lechu Industry & Trade Co, Ltd
China
Zhejiang Yinhai Stainless Steel Products Co., Ltd.
China
Shan Yuan Shoes Co., Ltd.
China
Wenzhou Jielida Shoes Co., Ltd
China
Wenzhou Senbo Shoes Co., Ltd.
China
Dongguan Jianxin Industry Co., Ltd.
China
Yantai Shanfeng Footwear Co., Ltd
China
DONGGUAN BOYA SHOES CO., LTD
China
Dongguan LaiPo Footwear Co Ltd
China
Putian City Yingshun Footwear Co., Ltd.
China
SHEN ZHEN LONGYUAN FOOTWEAR LTD
China
TAIZHOU SIMEITE SHOES CO LTD
China
SICHUAN JIXI SHOES CO LTD
China
Dong Guan City Heen Shoes Ltd
China
PT. Harapan Global Apparel
Indonesia
GG Hai Duong Co.,Ltd
Viet Nam
GG Vietnam Co Ltd
Viet Nam
GG Fashion (Cambodia) Co., Ltd
Cambodia
GG Fashion (Cambodia) Co., Ltd (Branch 2)
Cambodia
PT Ghim Li Indonesia
Indonesia
Ghim Li Fashion (M) Sdn.Bhd
Malaysia
Giza Spinning And Weaving S.A.E
Egypt
Giza Co. For Upper Egypt Development
Egypt
TAAD Nghe An Production Investment and Trading Company
Viet Nam
Gama Textile Madagascar Sarl
Madagascar
Gama II Textile Madagascar Sarl
Madagascar
Ha Phong Export Garment Joint Stock Company
Viet Nam
Zhejiang Celebrity Finery Co., Ltd.
China
Celebrity Fashion Vina
Viet Nam
Golden Vigorous Joint Stock Company
Viet Nam
Great Global International Co Ltd
Viet Nam
Nam Son Co., Ltd
Viet Nam
Wuxi City Huishan District Weihua Knitted&Woven Co.,Ltd
China
Foshan Shunde Xibu Garment Co., Ltd.
China
Enping Andybelle Garment Manufacturing Co., Ltd.
China
Thien Son Hung Yen Co., Ltd
Viet Nam
A Branch of Hoa Tho Textile Garment Joint Stock Corporation - Que Son Garment Factory
Viet Nam
Zhongshan Yongning Garment Co., Ltd
China
Dongguan Oriental Hongye Garment Fty
China
Thien Son Ha Nam Co., Ltd
Viet Nam
Libixing Garment & Weaving Co Ltd
China
QINGDAO HAIJOO ART CRAFTS CO. LTD
China
Hi Jewel CO., Ltd
Korea, Republic of
Himatsingka Linens (A Division of Himatsingka Seide Ltd.)
India
Stellar Precision Manufacturing Ltd.
China
GOLDEN STONE GARMENTS, INC.
Philippines
LS Phil Mfg Inc
Philippines
Dong Seung Incorporated
Philippines
Nuevo LNS Guatemala, S.A.
Guatemala
Lee & Suy Vina Company Limited
Viet Nam
C&S Apparel
Korea, Republic of
Yiwu Diyuan Apparel Co., Ltd.
China
PT. LEADERS WORLD
Indonesia
Dongguan Hong Sheng Footwear Co., Ltd.
China
Fuqing Huatai Shoes Co., Ltd
China
HUIZHOU LAIYU SHOES CO., LTD
China
Shenzhen LongYuan Footwear Ltd.
China
Wuikam Putian Footwear Co., Ltd.
China
Dongguan City Boya Shoes Co, Ltd
China
Putian Lida Footwear Co Ltd
China
Taizhou Simeite Shoes Co., Ltd.
China
QuanZhou ChengDa Shoes Co., Ltd.
China
Zhi Xin Shoes Co., Ltd.
China
Zhejiang Xuda Shoes Co., Ltd.
China
Hangzhou Promaker Footwear Co.,Ltd.
China
Longhui Fenghao Shoes Co.,Ltd
China
Fuzhou Xiangsheng Footwear Industrial Co.,Ltd.
China
Modelama Exports Ltd. Unit 105/106
India
Modelama Exports (Plot 201)
India
Modelama Exports Pvt Ltd -Plot 24
India
Hung Nhan Garment Company Ltd
Viet Nam
NISHAT CHUNIAN LIMITED (DYEING AND PRINTING AND HOME TEXTILE DIVISION)
Pakistan
Pac-Fung Home Textile (Heshan) Co., Ltd
China
Norp Knit Industries Ltd. - Unit 2
Bangladesh
Prudent Fashions Ltd
Bangladesh
Norpknit Industries Ltd
Bangladesh
Pearl Global Industries Limited.
India
Webkraft Inc
India
Pearl Global Industries Ltd. (Unit 16-17)
India
Pearl Global Industries Limited - 274
India
Pearl Global Industries Limited (BPK)
India
Pearl Global Vietnam Company Limited
Viet Nam
Fashionit Company Limited
Bangladesh
Dongguan Ideas Textile and Garment Ltd.
China
PT. HJ Busana Indah
Indonesia
PT. Pesat Global Indonesia
Indonesia
Poong In Vina Co Ltd
Viet Nam
P.I.T. Vina Co Ltd
Viet Nam
PT. Samwon Busana Indonesia (Semerang)
Indonesia
PT. Samwon Busana Indonesia
Indonesia
Sarita Handa Exports Private Limited
India
SSV Export Garment Company
Viet Nam
Haiyan Honglida Garment Co., Ltd.
China
Blue Mount Textiles-Unit Of Sharadha Terry Products Ltd
India
Alim Global Company Limited Factory
Viet Nam
PT. Ciptagria Mutiara Busana
Indonesia
Sun Garment Textile Vietnam Co Ltd
Viet Nam
Qing County Qicailan Knitting Clothing Co., Ltd
China
Masihata Sweaters Ltd
Bangladesh
Rosa Blu Textile(Yantai)Co.,Ltd
Nicaragua
Shinwon Ebenezer Vietnam Co., Ltd.
China
Fullmark Manufacturing Co., Ltd.
Viet Nam
PRESSFIELD KNITTING (HAIFENG) CO., LTD.
Thailand
PT. Leetex Garment Indonesia
China
Swiss Cotton Garments Company
Indonesia
Tainan Enterprises (Cambodia) Co Ltd
Egypt
Dap Cau Gia Khanh Joint Stock Company
Cambodia
DAP CAU LUC NGAN JOINT STOCK COMPANY
Viet Nam
Tainan Enterprises (Vietnam) Co., Ltd.
Viet Nam
PT Tainan Enterprises Indonesia
Viet Nam
Yixing Gaoqing Garments Co., Ltd.
Indonesia
THE KADRI MILLS (CBE) PRIVATE LTD., UNIT of the KADRI WOVENS
China
Wintex Knitwear Corp
India
Chengshin Limited
Taiwan
Leading Star (Cambodia) Garment Co.,Ltd
China
Dongguan Chenjie Knitting Ltd
Cambodia
WTX Leading Fashion Co., Ltd.
China
Veritas Tekstil Konf. Paz San Ve Tic A.S.
Cambodia
Welspun India Limited.
Turkey
Welspun India Limited - Anjar ,
India
Prestige Garment Co Ltd
India
Glory Knitwear Ltd
Cambodia
Huiyi Knitwear (Huizhou) Company Limited
Cambodia
Shin Han Apparel Inc
China
PT Notos
Philippines
Wooin Vina Co., Ltd
Indonesia
Ri Xing Stainless Steel Products Co Ltd
Viet Nam
Zhejiang Supor Co., Ltd.
China

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