We are committed to building a workforce that represents the communities we serve at all levels and to cultivating a culture of belonging. We actively promote an inclusive and welcoming environment for all of our employees and customers.
At Macy’s, Inc. we cultivate a workplace rooted in equality; where all colleagues have the opportunity to connect, grow and thrive. We foster an environment where colleagues are able to experience connection, achieve belonging, and build community. People and culture are our greatest assets.
Our Customer Bill of Rights is our declaration for how we will treat all customers. A copy of the Customer Bill of Rights is visibly posted in all Macy’s and Bloomingdale’s stores. It reinforces that discrimination, unreasonable searches, and profiling will not be tolerated.
Our Retail and Non-retail Supplier Diversity Program is designed to drive economic impact within communities we serve.
Incorporating ethnically diverse-, women-, veteran- and LGBTQ-owned businesses into our business strategies, ensures we meet the diverse needs of all of our customers. We understand that advancing the growth of underrepresented suppliers is essential to the future our business and creating sustainable economic impact within our communities.Learn More
Our commitment to drive economic growth while reinforcing social good, is reflected in the strong partnerships we have built within the communities we serve. Our impact areas include; economic development, education, social justice, and workforce. We are proud of the impact we’ve made, and vow to continue to live up to our values.
We value and recognize that we serve a diverse customer base. Our goal is to reflect all aspects of our customer in our marketing including but not limited to; gender/gender identity, ethnicity, age, size, and differently-abled. The rich diversity of our customer is our competitive advantage.
We invest in colleagues at every stage of their career journeys, helping them chart a course and gain the skills, knowledge and experience they need to fulfill their professional and financial goals. We are focused on stemming mid-career attrition of ethnically diverse talent and accelerate the momentum of top talent.
We support people leaders in the transition from being an individual contributor and being more task-focused to leading a team and driving results through others.
We offer relevant, curated learning experiences informed by the current climate and organizational strategies.
We provide targeted, immersive experiences that include formal education, coaching, assessments and mentoring to accelerate development and momentum of top talent.
We know there is no better teacher than experience, so we identify meaningful stretch assignments and exposures for top talent across the enterprise as part of our annual talent review process.
Macy’s and Bloomingdale’s Executive Development Programs (EDP) offer immersive, hands-on learning experiences for recent college graduates from top universities across the U.S. to jump start a career in retail, with specialization in technology, digital, stores, merchandising, planning, human resources and credit and customer service.
Bluemercury’s Shooting Stars is a six-month mentorship program that aims to assist full-time colleagues achieving their goals and full potential. The program focuses on empowering mentees to own their journey by creating a development plan, becoming an inclusive leader and leveraging resources to support their career aspirations.