At Macy’s, Inc., our culture is key to our success. We believe that what we do and how we do it are equally important. Creating a culture of shared expectations helps our organization deliver on our promises to stakeholders. In 2018, we updated our values and behaviors to better align with our vision for the organization. Simply, clearly, and powerfully, they describe how to live our values and follow our vision. This work is so important that we invest in training for all colleagues in these areas. As a result, colleagues are engaged and motivated to win in the competitive retail landscapeMacy’s, Inc. Human Capital Report
We encourage colleagues to share feedback that will help us measure engagement and understand how they are feeling about our culture. For example, our recurring Culture Pulse surveys have contributed to our progress by helping identify the areas where we are doing well and growth opportunities, focused on our colleagues and People Leaders. We use these engagement metrics and survey results to hold our leaders accountable and help them develop their leadership capabilities.
Macy's is proudly America's Department Store. Our customers and colleagues come from all walks of life, reflecting the full spectrum of the American experience. For more than 160 years, we have served generations at every stage of their lives. We are proud of our heritage and the unique role we play in American culture and tradition. We celebrate occasions big and small, creating decades of memorable experiences through Macy's 4th of July Fireworks® and Macy's Thanksgiving Day Parade®, as well as spectacular fashion shows, culinary events, flower shows, and celebrity appearances.
We’re embedded in the communities where we live and work, and show up in times of need. Learn more about how we serve our communities.