Management Team

Jeff Gennette

Chairman & Chief Executive Officer

Jeff Gennette

Jeff Gennette

Chairman & Chief Executive Officer

Jeff Gennette was elected chief executive officer of Macy's, Inc. in March 2017 and assumed the role of chairman in February 2018. Gennette previously held the role of president of Macy's, Inc. from 2014 through August 2017. Prior to that, he was the chief merchandising officer of Macy's, Inc., a position to which he was appointed in February 2009.

Gennette began his retail career in 1983 as an executive trainee at Macy's West in San Francisco. He held positions of increasing responsibility, including vice president and division merchandise manager for men's collections, and senior vice president and general merchandise manager for men's and children's. In 2004, Gennette was appointed executive vice president and director of stores at Macy's Central in Atlanta. During his career, he also served as a store manager for FAO Schwarz and director of stores for Broadway Stores, Inc. From February 2006 to February 2008, Gennette served as chairman and chief executive officer of Seattle-based Macy's Northwest. Gennette returned to San Francisco from February 2008 to February 2009 as chairman and CEO of Macy's West.

Gennette was appointed to the Partnership For New York City Board & Executive Committee in December 2016.

In January 2018, Gennette joined the National Retail Federation Board of Directors and Executive Committee. Subsequently, in January 2019, Gennette was appointed Chairman of the NRF Foundation Board of Directors, and in June 2019 joined the NRF Finance Committee.

As of July 2020, Gennette also serves on the CEO Action for Diversity & Inclusion Task Force and the Governing Committee for Racial Equity.

Gennette, a native of San Diego, is a graduate of Stanford University.

Adrian V. Mitchell

Chief Financial Officer

Adrian V. Mitchell

Adrian V. Mitchell

Chief Financial Officer

Adrian V. Mitchell joined Macy’s, Inc. in November 2020 as Chief Financial Officer. In this role, Mitchell is responsible for leading all finance functions including, accounting, treasury, investor relations, internal audit, financial/capital planning & analysis, and procurement.

Prior to joining Macy’s, Inc. Mitchell was Managing Director and Partner in the Digital BCG and Consumer Practices of Boston Consulting Group (BCG). Prior to this, Mitchell had wide-ranging retail experiences. This includes serving as Board Director and member of the Audit and Finance Committee at Recreational Equipment, Inc. from 2016 to 2017. He served as chief executive officer of Arhaus LLC, a home furnishings retailer from 2016 to 2017. Mitchell joined Crate and Barrel in 2010 as chief financial officer. In 2011, he took on the additional responsibilities of chief operating officer and from 2014-2015 he also concurrently served as interim CEO. He held management positions at Target Corporation from 2007 to 2010 including director of strategy & interactive design for target.com and director of innovation & productivity leading enterprise-wide projects for Target Corporation. Mitchell began his career and spent approximately 10 years at McKinsey & Company, Inc. where he co-founded the NA Lean Operations Retail Practice. 

Mitchell has a B.S. in Chemical Engineering from Louisiana State University and an MBA from Harvard University.

Bobby Amirshahi

Senior Vice President, Corporate Communications

Bobby Amirshahi

Bobby Amirshahi

Senior Vice President, Corporate Communications

Bobby Amirshahi joined Macy’s, Inc. in December 2020 as senior vice president of corporate communications. In this role, Amirshahi leads enterprise-wide communications for the company, including crisis and issues management, media relations, colleague communications, financial communications, corporate giving and thought leadership.

Prior to Macy’s, Amirshahi served as senior vice president of corporate communications for Univision Communications Inc. where he led all external and internal corporate communications for the company, including all business-to-business public relations campaigns. Previously, he served as vice president of public relations and communications at Time Warner Cable Inc. where he led communications teams charged with publicizing consumer and business products as well as financial communications and issues management. Before joining TWC, Amirshahi was senior director of public affairs at Cox Enterprises Inc.

Amirshahi began his career working in various public relations and corporate communications roles at Cox’s cable subsidiary, Cox Communications. Amirshahi also led all of West Coast publicity for Viacom’s Comedy Central and Spike TV brands out of Los Angeles.

Amirshahi earned a bachelor’s in History from The College of William & Mary in Virginia. 

Matt Baer

Chief Digital Officer

Matt Baer

Matt Baer

Chief Digital Officer

Matt Baer joined Macy's, Inc. in March 2020 as chief digital officer. In this role, he oversees all aspects of Macy’s digital and mobile business. He is responsible for the growth and strategic long-term vision of Macy’s digital business.

Prior to joining Macy’s, Baer was vice president of eCommerce at Walmart.com, where he had P&L responsibility and oversaw digital experience, marketing, and business strategy. Before joining Walmart, he founded a digital marketplace, held executive positions at two retail startups, and practiced complex commercial litigation. Earlier in his career, Baer worked across all functions of a family retail business.

Baer holds a bachelor’s degree in business administration from the Stephen M. Ross School of Business at the University of Michigan and a law degree from the Benjamin N. Cardozo School of Law at Yeshiva University.

Nata Dvir

Chief Merchandising Officer

Nata Dvir

Nata Dvir

Chief Merchandising Officer

Nata Dvir was appointed Macy’s chief merchandising officer in February 2021. In September 2017, Dvir was named Macy’s General Business Manager for Beauty, a new role in the organization. In that role, she transformed the cosmetics and fragrance business, creating a more open and experiential environment in store, enhancing entertainment and customer experiences, taking a fresh approach to digital engagement and expanding new brands. In February 2020, Dvir added responsibility for Center Core merchandise, including jewelry, handbags, shoes, intimate apparel and accessories.

Dvir has held various leadership roles within Macy’s merchant organization, including experience in Men’s, Beauty, Shoes, Jewelry, Food and Licensed businesses.

Dvir began her career as an executive trainee at Macy’s. She holds a bachelor’s degree from Syracuse University.

Elisa D. Garcia

Chief Legal Officer and Secretary

Elisa D. Garcia

Elisa D. Garcia

Chief Legal Officer and Secretary

Elisa D. Garcia joined Macy's, Inc. in September 2016 as the chief legal officer. She serves as the legal advisor to senior management and the board of directors and is the Macy’s, Inc. corporate secretary. Garcia also oversees government affairs.

Prior to joining Macy's, Garcia had 16 years of broad-ranging experience as a corporate general counsel for major consumer-facing companies. She joined Office Depot, Inc. in 2007 as executive vice president/general counsel and secretary, and became the chief legal officer in 2013. Before joining Office Depot, she served as executive vice president/general counsel and secretary of Domino's Pizza, Inc. Earlier in her career, Garcia served as regional counsel, Latin America for Philip Morris International, international and corporate counsel for GAF Corporation, and as a corporate finance associate with the law firm of Willkie Farr & Gallagher.

Garcia is the executive sponsor of the La Voz Employee Resource Group that focuses on empowering the Latino community.

A native of Brooklyn, Garcia's first language is Spanish. She earned a law degree from the St. John's University School of Law in New York. She holds bachelor's and master's degrees from the State University of New York at Stony Brook.

John Harper

Chief Operations Officer

John Harper

John Harper

Chief Operations Officer

John Harper was appointed chief operations officer in January 2020, responsible for stores, credit and customer service, technology and supply chain. Prior to this role he was chief stores officer with responsibility for all aspects of our brick and mortar business, including the field stores organization of regions, districts, and stores with responsibility for localizing the customer shopping experience and customer engagement.

Harper has more than 35 years of experience at Macy's, Inc. and its predecessor companies and has held various roles throughout the company, including vice chairman of Macy's Midwest and chairman of Hecht's. Harper began his career at Kaufmann's in 1983.

Harper serves on the board of The Leukemia & Lymphoma Society.

Harper holds a bachelor’s degree in communications and political science and an MBA in finance and accounting from the University of Pittsburgh.

Danielle Kirgan

Chief Transformation and Human Resources Officer

Danielle Kirgan

Danielle Kirgan

Chief Transformation and Human Resources Officer

Danielle Kirgan was appointed chief transformation officer in March 2020. As such, she is responsible for the Company’s transformation program, strategy, and human resources. She joined Macy’s, Inc in October 2017 in the role of chief human resources officer.

Previously, Kirgan was senior vice president/people at American Airlines since October 2016. In that role, she was responsible for all global human resource functions for the airline, including talent acquisition, training and talent development, compensation, benefits and diversity. Prior to joining American Airlines, Kirgan held various leadership positions at Darden Restaurants, where she most recently served as chief human resources officer. Kirgan has also held leadership roles in human resources for ConAgra Foods, W.W. Grainger and TeleTech Holdings.

Kirgan holds a bachelor’s degree from Illinois State University.

Richard A. Lennox

Chief Customer Officer

Richard A. Lennox

Richard A. Lennox

Chief Customer Officer

Richard A. Lennox is the chief customer officer, with responsibility for Macy's omnichannel market presence and strategy, including brand, promotional, store, digital, events marketing activity, special events and branded entertainment. Lennox joined Macy’s, Inc. in September 2016.

Prior to joining Macy's, Lennox served as senior vice president and chief marketing officer of Toys "R" Us since 2014, with responsibility for all components of marketing strategy for the company's portfolio of brands. This included leading the development of brand strategy and optimizing the company's marketing and digital presence to drive sales growth and customer loyalty.

For the five years prior to Toys "R" Us, Lennox was executive vice president/chief marketing and e-commerce officer at Zales Corporation, where he was instrumental in the development of the company's strategic business plan and marketing approach across channels.

From 1992 to 2009, Lennox was a senior-level executive and strategist at J. Walter Thompson, where he led the De Beers Group, overseeing all operations for its U.S. marketing function, as well as new product and business development. Lennox served as JWT's executive vice president/U.S. marketing director for De Beers. In his tenure with JWT, Lennox was also account leader for major brand clients, including Kellogg's, Nestlé, Unilever and Warner-Lambert.

Lennox holds a bachelor's degree from Reading University in Berkshire, England.

Marc Mastronardi

Chief Stores Officer

Marc Mastronardi

Marc Mastronardi

Chief Stores Officer

Marc Mastronardi was appointed chief stores officer in 2020. Prior to this role, Mastronardi was Macy’s senior vice president of store operations and customer experience. In this role since March 2019, Mastronardi led enterprise-wide store operations, selling, and customer service teams.

Prior to this appointment, Mastronardi was executive vice president of business development, leading multiple functions in the creation and expansion of new business concepts, leased partnerships, diverse owner lead businesses and the restaurant organization within Macy’s across the nation.

Mastronardi previously served as EVP/general merchandise manager, with responsibilities for the center core categories. For more than 20 years, he has held a broad range of leadership responsibilities at Macy’s, including men’s apparel, women’s apparel and accessories, and children’s clothing.

Prior to Macy’s, Mastronardi held various merchant roles for May Department stores in Boston.

Mastronardi serves on the board of Delivering Good, NYC and serves as board president on the executive committee of the Fashion Scholarship Fund. He is also the executive sponsor of the Macy’s Working Families Employee Resource Group.

He holds a Bachelor of Science degree in Finance and Accounting from Boston College.

Laura Miller

Chief Information Officer

Laura Miller

Laura Miller

Chief Information Officer

Laura Miller was named chief information officer of Macy’s, Inc. in March 2021. In this role, she is responsible for the company’s information technology platforms and teams. Previously, she served as global chief information officer of IHG since February 2018. In that role she was responsible for strategy, delivery, operations and security for more than 5,900 hotels in over 100 countries. She delivered several organization-wide transformational changes including implementation of a new central reservation system that is delivering increased revenue and lower operational costs.

Prior to that role, Miller served as senior vice president at First Data Corporation (FDC), a highly regulated global payments processing leader that serves more than six million merchant locations, thousands of card issuers and millions of consumers. Previously, she was a member of the technology mergers & acquisitions team at TD Ameritrade. In addition, she has served in other senior leadership capacities at The Patent and Trademark Office, The Housing Opportunities Commission of Montgomery County, Maryland and British Aerospace, PLC.

She serves on the boards of LGI Homes (LGIH), an industry-leading residential home design, construction, sales and marketing business, and of EVO Payments (EVOP), a global merchant acquirer and payment processor.

Miller holds a master’s in computer systems management from the University of Maryland.

Dennis Mullahy

Chief Supply Chain Officer

Dennis Mullahy

Dennis Mullahy

Chief Supply Chain Officer

Mullahy joined Macy’s, Inc. in 2019 as chief supply chain officer. In this newly created role, Mullahy will oversee the entire product journey, including global sourcing, inventory management, store and ecommerce distribution, transportation, indirect procurement, supply chain systems, sustainability and supplier diversity.

Mullahy has more than 30 years of experience leading operation units in the retail industry. In his most recent role as executive vice president, supply chain and IT at Michaels Stores, Inc., Mullahy was responsible for leading the company’s supply chain strategy, international transportation, distribution center operations for stores and ecommerce, information technology and custom frame manufacturing. Prior to joining Michaels Stores, Inc. in 2013, Mullahy was a senior vice president at Ulta, where he was responsible for merchandise planning, inventory management, distribution, logistics, transportation and supply chain strategy. He previously spent more than 15 years in leadership roles at Meijer and as a partner with Accenture.

Mullahy holds a bachelor’s degree in electrical engineering from The Ohio State University.

Tony Spring

Chairman and Chief Executive Officer, Bloomingdale's

Tony Spring

Tony Spring

Chairman and Chief Executive Officer, Bloomingdale's

Tony Spring became chairman and chief executive officer of Bloomingdale's in February 2014, with responsibility for all facets of the Bloomingdale's brand, including merchandising, marketing, operations, stores and online.

Prior to this, he served as president and chief operating officer of Bloomingdale's since 2008 with responsibility for Bloomingdale's stores, marketing, creative services, finance, operations, and restaurants. In 2004, Spring was named senior executive vice president responsible for marketing, Bloomingdale's Direct and restaurants. In 1998, Spring was promoted to executive vice president for marketing. Spring began his Bloomingdale's career in 1987 as an executive trainee in the White Plains, NY, store and over the next eight years, he assumed positions of increasing responsibility in the home furnishings area before being promoted to senior vice president for home furnishings.

Spring serves on the JDRF and the Hospital for Special Surgery Advisory Boards.

Spring holds a bachelor’s degree from Cornell University.

Marla Beck

Chief Executive Officer, Co-Founder of Bluemercury, Inc.

Marla Beck

Marla Beck

Chief Executive Officer, Co-Founder of Bluemercury, Inc.

Marla Beck is the chief executive officer and co-founder of Bluemercury, Inc., a high-growth luxury beauty retail chain, acquired by Macy's, Inc. in 2015. Bluemercury is widely recognized as a disrupter in the beauty retail industry with its creative approach to personalized beauty solutions and its innovative human resource model. Ms. Beck also co-founded M-61 Laboratories in 2008, makers of M-61 Powerful Skincare, a revolutionary natural skincare brand, and Lune+Aster Beauty, a vegan cosmetic brand.

In 2014, Ms. Beck received an appointment by Harvard Business School as an Entrepreneur-in-Residence and was named as one of Goldman Sachs' 100 Most Intriguing Entrepreneurs. She serves on the Advisory Board of Harvard Business School's Rock Center for Entrepreneurship, the Advisory Board of The Center for Public Leadership at Harvard's John F. Kennedy School of Government, the Board of Directors of the National Retail Federation, the Cosmetics and Fragrance Advisory Board at The Fashion Institute of Technology and serves on the Board of Directors of The Children's Place.

Prior to founding Bluemercury, Ms. Beck was a consultant at McKinsey & Company. She holds a Master of Business Administration from Harvard Business School, a Master of Public Administration from Harvard University's John F. Kennedy School of Government, and a bachelor's degree in Economics from the University of California, Berkeley.