At Macy’s, Inc., we strive to embed corporate responsibility throughout the enterprise to support sales-growth strategies while improving the company’s ESG performance. Through our efforts to care for the people who make our products and manage our environmental impact, we curate and create sustainable products and services so people and the planet can thrive together.

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How We're Measuring Success

7,000+

product pages on macys.com and bloomingdales.com sustainability sitelets, meeting requirements of our sustainability pillars

100%

of private brand suppliers sourced by Macy’s Private Brand Sourcing, Product Development & Production team completed zero tolerance training, including transparency and business ethics, labor and health and safety

65%

 of waste from direct operations was diverted from landfills

As of FY2023

Responsible Products and Sourcing

We are intentional about our decisions and we consider our responsibility and impact carefully so that people and planet can thrive together.

Sustainable Products

The customer is at the center of all our work, and we prioritize efforts that support their ability to find and shop more sustainable products across our nameplates. In 2023, we continued to add products to our sustainability sitelets on macys.com and bloomingdales.com that meet at least one of our four sustainability pillar requirements — preferred materials, preferred practices, people first or designed for less waste — which are generally backed by an accepted third-party certification.

We also work to incorporate more sustainably sourced raw materials and fibers into our private brand products managed by the Macy’s Sourcing team. (See Sustainable Materials.)

Human Rights & Social Compliance

We have implemented comprehensive programs to confirm our private brand suppliers adhere to our standards and that we can identify issues and drive comprehensive remediations when violations occur. We ensure that our suppliers operate at high ethical and performance standards through rigorous screening of new suppliers, ongoing training, regular audits and collaboration for improvement.

We ensure that our suppliers understand and meet our standards, both when they join our supply chain and on an ongoing basis. Our contract terms and conditions require compliance with Macy’s Vendor & Supplier Code of Conduct (“Vendor Code of Conduct”). Macy’s requires suppliers to comply with the Vendor Code of Conduct across the entire supply chain. The company has a Zero Tolerance Policy that identifies key violations to Macy’s Code of Conduct. It also defines the course of action if we identify noncompliance.

Environmental Responsibility in Our Supply Chain

We prioritize our commitment to minimizing the environmental impacts across our operations and global value chain.
Defined and robust ambitions, including GHG emission reduction, renewable energy procurement, waste diversion and sustainable packaging ambitions, drive our progress.

Taking Action on Climate Change

We recognize the risk climate change poses to our business, our industry and the planet, and we are dedicated to addressing those risks. We are committed to monitoring and mitigating the risks to our operations and facilities, reducing our GHG emissions and increasing our use of renewable energy. We seek to responsibly manage the resources we consume and the waste we produce across our stores and logistics network.

Solar panels

Automation systems

LED lighting retrofits

Emission reductions

Promoting Circularity

In our stores, corporate offices and distribution centers, our policy is to recycle as much material as possible, including cardboard, plastic film, hangers, metal fixtures and wooden pallets. We have an internal program to reuse, refurbish or recycle store fixtures and downstream or recycle electronics. We prioritize efforts to achieve an ambition to divert 80% of waste from direct operations, including packaging, hangers, advertising assets, etc., from landfills by 2030. We have focused on increasing recycling at our stores. Initiatives, such as baling and tracking corrugated cardboard waste from stores and backhauling it to our distribution centers where we then recycle it, have been instrumental in achieving our 65% waste diversion rate in 2023.

Macy's, Inc. is committed to advocating sustainable practices with our brand partners across the retail and fashion industry.

We are an active member of, and collaborate with, numerous associations and networks that directly engage with policy makers on international trade, human rights and sustainability issues.

We are committed to building on progress and are proud to partner with industry experts, to scale actionable approaches within our supply chain and in the communities where we operate.

In 2023, we engaged nine of our largest apparel, beauty and accessories suppliers and nine of our strategic private brand suppliers to discuss their emission-reduction work, which impacts the emissions for our purchased goods and services, and we began projects to reduce emissions in both our upstream and downstream transportation and distribution.

We are committed to building on our progress, and we’re proud to have been recognized by multiple independent organizations.

“We're on a mission to embed sustainability throughout our value chain —rooted in our commitment to care for the people that make our products and manage our environmental impact. In partnership with all our stakeholders, we can create a more sustainable future for all.”

Keelin Evans, Vice President of Sustainability