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Our Focus Areas

We are committed to reflecting the full spectrum of diversity at all levels of our organization. We believe that by empowering colleagues to harness and unleash the power of their individuality, we can drive better business decisions and greater innovation. Because of this, we continue to embed DE&I in all talent strategies as we strive to be the preferred employer in retail. Colleague Resource Groups are colleague-led and aligned around a common identification or interest. These resource groups provide an opportunity for colleagues to experience connection, achieve belonging, and develop leadership skills.

Leadership Development

We offer a suite of leadership development programs across the enterprise, each with unique learning objectives. We are committed to building our people leaders’ leadership capabilities as we believe that they are the single most important factor behind driving performance and culture.

Colleague Representation

We are building a workforce that represents, across all levels of our organization, the diversity of our customers. We know that when our colleagues and leadership more closely reflect our customers, we are better positioned to advance growth and innovation.

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Ensuring every customer is welcomed, accepted and respected

Our commitment to customers is to provide a shopping experience where they are valued and treated with dignity, respect and kindness. This includes ensuring our vision, actions and products are accessible to and inclusive of the full spectrum of who our customers are.

The Customer Bill of Rights
Driving growth with underrepresented suppliers

Macy’s, Inc. has over a decade-long history of building a holistic ecosystem that engages suppliers with access to customers, education and capital and aims to support growth, close wealth gaps and remove barriers faced by underrepresented businesses. This foundation has helped our vendor partners scale. As a result, we increase supply-chain resiliency and offer more differentiated products and solutions to our customers.

Become a Vendor Partner The Workshop at Macy's S.P.U.R. Pathways
Our community partnerships reflect our values

We maintain a holistic partner portfolio approach and stay relevant to address the current climate to drive impactful and sustainable changes. Our nonprofit partners work within our focus areas of social justice, workforce development, economic development and education.

Social Impact

Consistently and genuinely reflect the full spectrum of our customers

Marketing continues to consistently and genuinely reflect the full spectrum of our customers within imagery, messages and experiences through diverse representation, embracing and expressing cultural fluency and championing diverse-owned brands.

DE&I Impact 2023 by the Numbers

30.1%

Ethnically diverse director-level and above colleagues to engage with our entire customer base

$805M

In products and services from diverse suppliers 4.2% of our company spend

$250,000

In business grants committed to The Workshop at Macy’s program participants

$1M

Funded for organizations advancing social justice

As of FY2023

We challenge ourselves to accelerate our progress—to take more action, to hold ourselves accountable, and to be even more transparent.

Awards and Honors

HRCF - Best places to work for LGBTQ Equality Award100% corporate equality index
2022 NBIC Best of the Best Corporations for Inclusion Award
for Women's Business Enterprises - America's Top Corporations - Gold Award
2022-2023 Business Equality Excellence Award. Demonstrated inclusion of LGBTQ+ employees, suppliers, consumers and partners in business

Contact Us

Do you have any questions or feedback? Email us at:

diversityequityandinclusion@macys.com