Macy's, Inc. Adopts New Mobile Technology

Advancements in Mobile Functionality Help Customers Connect to Macy's and Bloomingdale's Stores and Online Sites

NEW YORK & SAN FRANCISCO--(BUSINESS WIRE)-- Macy's, Inc. (NYSE:M) has taken several significant steps to advance its capabilities in mobile technology, which continues to gain acceptance with consumers in the U.S. Among components of the company's comprehensive mobile strategy:

    --  Macy's and Bloomingdale's have optimized the ability for consumers to
        use any smart phone to navigate the company's e-commerce sites. When
        customers use an Internet-capable mobile device to visit and, they now see larger and clearer images and
        click-through buttons so using the sites are faster and easier.
        Technology detects the type of mobile device a shopper is using and
        customizes the presentation of and to that
        customer. The company expects to continue to improve functionality of
        mobile-enabled web in the near future. In many cases, customers connect
        to and on their mobile devices when they
        receive e-mail communications from the company with promotional offers
        or new product information.
    --  Macy's has launched an upgraded iShop application for iPhone. The new
        app loads faster, can be navigated more easily and integrates in
        real-time with to provide an improved mobile shopping
        experience. Through iShop, customers can browse the
        merchandise assortment, place and track orders, read product reviews,
        explore gift guides, find store locations, and access details on special
        events and campaigns.
    --  Macy's has begun piloting the use of shopkick - a new location-based
        shopping app - at about 150 stores in the New York, Los Angeles, San
        Francisco and Chicago markets. By downloading shopkick free from the
        iPhone App Store, Macy's customers can earn "kickbucks" reward points by
        simply walking into a Macy's store with their mobile device. They also
        will receive offers on products or related to specific departments
        within Macy's. Kickbucks can be redeemed, at the touch of a button on
        the iPhone, for Facebook Credits to play games online, song downloads,
        in-store gift rewards at Macy's and other shopkick partner stores,
        magazine subscriptions, iPods and charitable donations.

    --  Through Sept. 30, customers can check in at any Bloomingdale's store on
        Foursquare and be automatically entered for a chance to win a trip for
        two to New York City. Winners fly first class, courtesy of Continental
        Airlines, for a three-night stay at The Leading Hotels of the World, The
        Mark. The promotion is part of Bloomingdale's fall fashion campaign that
        highlights "what to wear, where to go and who to know."

"Americans love mobile devices and are making them an integral part of their lifestyle. Walk down any street, and you can see how the convenience of mobile is connecting people to the world around them as they live, work and play," said Peter Sachse, Macy's chief marketing officer and chairman of "For our company, mobile is a way to make shopping more convenient and it helps build strong relationships with customers of our stores and online sites. We are seeing an increasing proportion of our online site traffic coming from mobile devices and we expect that proportion will grow rapidly as we develop and adopt new technology to embrace our mobile customer."

Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2009 sales of $23.5 billion. The company operates about 850 department stores in 45 states, the District of Columbia, Guam and Puerto Rico under the names of Macy's and Bloomingdale's. The company also operates and

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    Source: Macy's, Inc.