Chairman & Chief Executive Officer
Jeff Gennette was elected chief executive officer of Macy's, Inc. in March 2017 and assumed the role of chairman in February 2018. Gennette previously held the role of president of Macy's, Inc. from 2014 through August 2017. Prior to that, he was the chief merchandising officer of Macy's, Inc., a position to which he was appointed in February 2009.
Gennette began his retail career in 1983 as an executive trainee at Macy's West in San Francisco. He held positions of increasing responsibility, including vice president and division merchandise manager for men's collections, and senior vice president and general merchandise manager for men's and children's. In 2004, Gennette was appointed executive vice president and director of stores at Macy's Central in Atlanta. During his career, he also served as a store manager for FAO Schwarz and director of stores for Broadway Stores, Inc. From February 2006 to February 2008, Gennette served as chairman and chief executive officer of Seattle-based Macy's Northwest. Gennette returned to San Francisco from February 2008 to February 2009 as chairman and CEO of Macy's West.
Gennette was appointed to the Partnership For New York City Board & Executive Committee in December 2016.
In January 2018, Gennette joined the National Retail Federation Board of Directors and Executive Committee. Subsequently, in January 2019, Gennette was appointed Chairman of the NRF Foundation Board of Directors, and in June 2019 joined the NRF Finance Committee.
As of July 2020, Gennette also serves on the CEO Action for Diversity & Inclusion Task Force and the Governing Committee for Racial Equity.
Gennette, a native of San Diego, is a graduate of Stanford University.
Adrian V. Mitchell
Chief Financial Officer
Adrian V. Mitchell joined Macy’s, Inc. in November 2020 as Chief Financial Officer. In this role, Mitchell is responsible for leading all finance functions including, accounting, treasury, investor relations, internal audit, financial/capital planning & analysis, and procurement.
Prior to joining Macy’s, Inc. Mitchell was Managing Director and Partner in the Digital BCG and Consumer Practices of Boston Consulting Group (BCG). Prior to this, Mitchell had wide-ranging retail experiences. This includes serving as Board Director and member of the Audit and Finance Committee at Recreational Equipment, Inc. from 2016 to 2017. He served as chief executive officer of Arhaus LLC, a home furnishings retailer from 2016 to 2017. Mitchell joined Crate and Barrel in 2010 as chief financial officer. In 2011, he took on the additional responsibilities of chief operating officer and from 2014-2015 he also concurrently served as interim CEO. He held management positions at Target Corporation from 2007 to 2010 including director of strategy & interactive design for target.com and director of innovation & productivity leading enterprise-wide projects for Target Corporation. Mitchell began his career and spent approximately 10 years at McKinsey & Company, Inc. where he co-founded the NA Lean Operations Retail Practice.
Mitchell has a B.S. in Chemical Engineering from Louisiana State University and an MBA from Harvard University.
Senior Vice President, Corporate Communications
Bobby Amirshahi joined Macy’s, Inc. in December 2020 as senior vice president of corporate communications. In this role, Amirshahi leads enterprise-wide communications for the company, including crisis and issues management, media relations, colleague communications, financial communications, corporate giving and thought leadership.
Prior to Macy’s, Amirshahi served as senior vice president of corporate communications for Univision Communications Inc. where he led all external and internal corporate communications for the company, including all business-to-business public relations campaigns. Previously, he served as vice president of public relations and communications at Time Warner Cable Inc. where he led communications teams charged with publicizing consumer and business products as well as financial communications and issues management. Before joining TWC, Amirshahi was senior director of public affairs at Cox Enterprises Inc.
Amirshahi began his career working in various public relations and corporate communications roles at Cox’s cable subsidiary, Cox Communications. Amirshahi also led all of West Coast publicity for Viacom’s Comedy Central and Spike TV brands out of Los Angeles.
Amirshahi earned a bachelor’s in History from The College of William & Mary in Virginia.
Chief Digital and Customer Officer
As chief digital and customer officer, Matt Baer is responsible for the growth and strategic long-term vision of Macy’s digital business with a focus on creating a deeper relationship with our customers.
Prior to joining Macy’s in March 2020, Baer was vice president of eCommerce at Walmart.com, where he had P&L responsibility and oversaw digital experience, marketing, and business strategy. Before joining Walmart, he founded a digital marketplace, held executive positions at two retail startups, and practiced complex commercial litigation. Earlier in his career, Baer worked across all functions of a family retail business.
Baer holds a bachelor’s degree in business administration from the Stephen M. Ross School of Business at the University of Michigan and a law degree from the Benjamin N. Cardozo School of Law at Yeshiva University.
Chief Merchandising Officer
Nata Dvir was appointed Macy’s chief merchandising officer in February 2021. In September 2017, Dvir was named Macy’s General Business Manager for Beauty, a new role in the organization. In that role, she transformed the cosmetics and fragrance business, creating a more open and experiential environment in store, enhancing entertainment and customer experiences, taking a fresh approach to digital engagement and expanding new brands. In February 2020, Dvir added responsibility for Center Core merchandise, including jewelry, handbags, shoes, intimate apparel and accessories.
Dvir has held various leadership roles within Macy’s merchant organization, including experience in Men’s, Beauty, Shoes, Jewelry, Food and Licensed businesses.
Dvir began her career as an executive trainee at Macy’s. She holds a bachelor’s degree from Syracuse University.
Elisa D. Garcia
Chief Legal Officer and Secretary
Elisa D. Garcia joined Macy's, Inc. in September 2016 as the chief legal officer. She serves as the legal advisor to senior management and the board of directors and is the Macy’s, Inc. corporate secretary. Garcia also oversees government affairs.
Prior to joining Macy's, Garcia had 16 years of broad-ranging experience as a corporate general counsel for major consumer-facing companies. She joined Office Depot, Inc. in 2007 as executive vice president/general counsel and secretary, and became the chief legal officer in 2013. Before joining Office Depot, she served as executive vice president/general counsel and secretary of Domino's Pizza, Inc. Earlier in her career, Garcia served as regional counsel, Latin America for Philip Morris International, international and corporate counsel for GAF Corporation, and as a corporate finance associate with the law firm of Willkie Farr & Gallagher.
Garcia is the executive sponsor of the La Voz Employee Resource Group that focuses on empowering the Latino community.
A native of Brooklyn, Garcia's first language is Spanish. She earned a law degree from the St. John's University School of Law in New York. She holds bachelor's and master's degrees from the State University of New York at Stony Brook.
Chief Transformation and Human Resources Officer
Danielle Kirgan was appointed chief human resources officer in October 2017 and expanded her role in March 2020 as part of the Polaris strategy. As chief transformation and human resources officer at Macy’s, Inc., Kirgan is responsible for overseeing enterprise strategy, transformation office, corporate communications and human resources. These areas of the business support Macy’s, Inc. commitment to creating a brighter future for all and its efforts to be the preferred employer in retail for nearly 90,000 colleagues.
Prior to joining Macy’s, Inc., Kirgan was the senior vice president/people at American Airlines, overseeing all global human resource functions for the airline such as talent acquisition, training and talent development, compensation, benefits and diversity. She also held various leadership positions at Darden Restaurants, including chief human resources officer, as well as ConAgra Foods, W.W. Grainger and TeleTech Holdings.
Kirgan holds a bachelor’s degree in Business Administration from Illinois State University.
Richard A. Lennox
Chief Brand Officer
Richard A. Lennox is the chief brand officer and is responsible for managing all aspects of the Macy’s brand, including its consistency across every touchpoint of the customer journey as well as leading the company’s creative teams.
Prior to joining Macy's in September 2016., Lennox served as senior vice president and chief marketing officer of Toys "R" Us since 2014, with responsibility for all components of marketing strategy for the company's portfolio of brands. This included leading the development of brand strategy and optimizing the company's marketing and digital presence to drive sales growth and customer loyalty.
For the five years prior to Toys "R" Us, Lennox was executive vice president/chief marketing and e-commerce officer at Zales Corporation, where he was instrumental in the development of the company's strategic business plan and marketing approach across channels.
From 1992 to 2009, Lennox was a senior-level executive and strategist at J. Walter Thompson, where he led the De Beers Group, overseeing all operations for its U.S. marketing function, as well as new product and business development. Lennox served as JWT's executive vice president/U.S. marketing director for De Beers. In his tenure with JWT, Lennox was also account leader for major brand clients, including Kellogg's, Nestlé, Unilever and Warner-Lambert.
Lennox holds a bachelor's degree from Reading University in Berkshire, England.
Chief Stores Officer
Marc Mastronardi was appointed chief stores officer in 2020. Prior to this role, Mastronardi was Macy’s senior vice president of store operations and customer experience. In this role since March 2019, Mastronardi led enterprise-wide store operations, selling, and customer service teams.
Prior to this appointment, Mastronardi was executive vice president of business development, leading multiple functions in the creation and expansion of new business concepts, leased partnerships, diverse owner lead businesses and the restaurant organization within Macy’s across the nation.
Mastronardi previously served as EVP/general merchandise manager, with responsibilities for the center core categories. For more than 20 years, he has held a broad range of leadership responsibilities at Macy’s, including men’s apparel, women’s apparel and accessories, and children’s clothing.
Prior to Macy’s, Mastronardi held various merchant roles for May Department stores in Boston.
Mastronardi serves on the board of Delivering Good, NYC and serves as board president on the executive committee of the Fashion Scholarship Fund. He is also the executive sponsor of the Macy’s Working Families Employee Resource Group.
He holds a Bachelor of Science degree in Finance and Accounting from Boston College.
Chief Information Officer
Laura Miller was named chief information officer of Macy’s, Inc. in March 2021. In this role, she is responsible for the company’s information technology platforms and teams including the company’s data and analytics center of excellence. Previously, she served as global chief information officer of IHG since February 2018. In that role she was responsible for strategy, delivery, operations and security for more than 5,900 hotels in over 100 countries. She delivered several organization-wide transformational changes including implementation of a new central reservation system that is delivering increased revenue and lower operational costs.
Prior to that role, Miller served as senior vice president at First Data Corporation (FDC), a highly regulated global payments processing leader that serves more than six million merchant locations, thousands of card issuers and millions of consumers. Previously, she was a member of the technology mergers & acquisitions team at TD Ameritrade. In addition, she has served in other senior leadership capacities at The Patent and Trademark Office, The Housing Opportunities Commission of Montgomery County, Maryland and British Aerospace, PLC.
She serves on the boards of LGI Homes (LGIH), an industry-leading residential home design, construction, sales and marketing business, and of EVO Payments (EVOP), a global merchant acquirer and payment processor.
Miller holds a master’s in computer systems management from the University of Maryland.
Chief Supply Chain Officer
Mullahy joined Macy’s, Inc. in 2019 as chief supply chain officer. In this newly created role, Mullahy will oversee the entire product journey, including global sourcing, inventory management, store and ecommerce distribution, transportation, indirect procurement, supply chain systems, sustainability and supplier diversity.
Mullahy has more than 30 years of experience leading operation units in the retail industry. In his most recent role as executive vice president, supply chain and IT at Michaels Stores, Inc., Mullahy was responsible for leading the company’s supply chain strategy, international transportation, distribution center operations for stores and ecommerce, information technology and custom frame manufacturing. Prior to joining Michaels Stores, Inc. in 2013, Mullahy was a senior vice president at Ulta, where he was responsible for merchandise planning, inventory management, distribution, logistics, transportation and supply chain strategy. He previously spent more than 15 years in leadership roles at Meijer and as a partner with Accenture.
Mullahy holds a bachelor’s degree in electrical engineering from The Ohio State University.
Executive Vice President Macy’s, Inc., Chairman and Chief Executive Officer, Bloomingdale's
Tony Spring is an executive vice president of Macy’s, Inc., appointed in August 2021, and serves as the chairman and chief executive officer of Bloomingdale’s since February 2014. In his role, he oversees all facets of Bloomingdale’s and Bluemercury brands, including merchandising, marketing, operations, stores and online.
Prior to this, Spring served as president and chief operating officer of Bloomingdale's since 2008 with responsibility for Bloomingdale's stores, marketing, creative services, finance, operations, and restaurants. In 2004, Spring was named senior executive vice president responsible for marketing, Bloomingdale's Direct and restaurants. In 1998, Spring was promoted to executive vice president for marketing. Spring began his Bloomingdale's career in 1987 as an executive trainee in the White Plains, NY, store and over the next eight years, he assumed positions of increasing responsibility in the home furnishings area before being promoted to senior vice president for home furnishings.
Spring serves as the board chair for the National Retail Federation Foundation (NRFF) in addition to serving the Juvenile Diabetes Research Foundation (JDRF) and the Hospital for Special Surgery Advisory Boards.
Spring holds a bachelor’s degree from Cornell University.
Chief Executive Officer, Bluemercury
Maly Bernstein was appointed Chief Executive Officer of Bluemercury in 2021. In this role, she is responsible for the company’s strategy and growth in luxury beauty, including its proprietary brands, stores, and digital platform.
Bernstein has over 20 years of experience in retail and consumer packaged goods and her expertise lies in creating emotional connections with consumers via break-through platforms that integrate product, service, and experience into a compelling story. Prior to Bluemercury, Bernstein held the positions of Vice President of Beauty & Personal Care and Vice President of E-Commerce at CVS Health. Bernstein was responsible for a multi-billion-dollar portfolio and led a diverse team of Category Managers, Beauty Experience & Service Program Managers, Beauty Consultants and Licensed Cosmetologists. During her tenure, CVS Beauty grew faster than its competition and doubled Beauty Club membership to nearly 30 million. Prior to CVS, Bernstein worked globally in the Retail & Consumer practice with a focus on Consumer Digital Excellence at McKinsey & Co.
Bernstein holds a bachelor’s degree from the Richard Ivey School of Business and a Master of Business Administration degree from the Harvard Business school.