Jeff Gennette

Jeff Gennette

Chairman & Chief Executive Officer

Jeff Gennette was elected chief executive officer of Macy's, Inc. in March 2017 and assumed the role of chairman in February 2018. Gennette previously held the role of president of Macy's, Inc. from 2014 through August 2017. Prior to that, he was the chief merchandising officer of Macy's, Inc., a position to which he was appointed in February 2009.

Gennette began his retail career in 1983 as an executive trainee at Macy's West in San Francisco. He held positions of increasing responsibility, including vice president and division merchandise manager for men's collections, and senior vice president and general merchandise manager for men's and children's. In 2004, Gennette was appointed executive vice president and director of stores at Macy's Central in Atlanta. During his career, he also served as a store manager for FAO Schwarz and director of stores for Broadway Stores, Inc. From February 2006 to February 2008, Gennette served as chairman and chief executive officer of Seattle-based Macy's Northwest. Gennette returned to San Francisco from February 2008 to February 2009 as chairman and CEO of Macy's West.

Gennette is the chairman of the NRF Foundation board of directors and a member of the NRF executive committee. Gennette also serves on the CEO Action for Diversity & Inclusion executive committee.

Gennette, a native of San Diego, is a graduate of Stanford University.

Felicia Williams

Felicia Williams

Interim Chief Financial Officer

Felicia Williams currently serves as interim chief financial officer. During her career at Macy’s, Inc. she’s served in a number of roles in Finance including senior vice president, controller and enterprise risk officer. Williams will serve as interim chief financial officer until a permanent replacement has been named.

Williams has served in her current role as controller & chief risk officer since 2016. Previously, Williams was a vice president, responsible for enterprise risk and internal audit. Williams has been with Macy’s, Inc. since 2004 and has held various leadership positions across financial services, accounting and risk management. Prior to joining Macy’s, Inc., Williams held various roles at The Coca-Cola Company and Bristol-Myers Squibb.

Williams serves on the board of trustees for the Cincinnati Children’s Hospital.

Williams earned a bachelor’s degree from Florida A&M University and she is a Certified Public Accountant.

Matt Baer

Matt Baer

Chief Digital Officer

Matt Baer joined Macy's, Inc. in March 2020 as chief digital officer. In this role, he oversees all aspects of Macy’s digital and mobile business. He is responsible for the growth and strategic long-term vision of Macy’s digital business.

Prior to joining Macy’s, Baer was vice president of eCommerce at, where he had P&L responsibility and oversaw digital experience, marketing, and business strategy. Before joining Walmart, he founded a digital marketplace, held executive positions at two retail startups, and practiced complex commercial litigation. Earlier in his career, Baer worked across all functions of a family retail business.

Baer holds a bachelor’s degree in business administration from the Stephen M. Ross School of Business at the University of Michigan and a law degree from the Benjamin N. Cardozo School of Law at Yeshiva University.

Elisa D. Garcia

Elisa D. Garcia

Chief Legal Officer and Secretary

Elisa D. Garcia joined Macy's, Inc. in September 2016 as the chief legal officer. She serves as the legal advisor to senior management and the board of directors and is the Macy’s, Inc. corporate secretary. Garcia also oversees government affairs.

Prior to joining Macy's, Garcia had 16 years of broad-ranging experience as a corporate general counsel for major consumer-facing companies. She joined Office Depot, Inc. in 2007 as executive vice president/general counsel and secretary, and became the chief legal officer in 2013. Before joining Office Depot, she served as executive vice president/general counsel and secretary of Domino's Pizza, Inc. Earlier in her career, Garcia served as regional counsel, Latin America for Philip Morris International, international and corporate counsel for GAF Corporation, and as a corporate finance associate with the law firm of Willkie Farr & Gallagher.

Garcia is the executive sponsor of the La Voz Employee Resource Group that focuses on empowering the Latino community.

A native of Brooklyn, Garcia's first language is Spanish. She earned a law degree from the St. John's University School of Law in New York. She holds bachelor's and master's degrees from the State University of New York at Stony Brook.

John Harper

John Harper

Chief Operations Officer

John Harper was appointed chief operations officer in January 2020, responsible for stores, credit and customer service, technology and supply chain. Prior to this role he was chief stores officer with responsibility for all aspects of our brick and mortar business, including the field stores organization of regions, districts, and stores with responsibility for localizing the customer shopping experience and customer engagement.

Harper has more than 35 years of experience at Macy's, Inc. and its predecessor companies and has held various roles throughout the company, including vice chairman of Macy's Midwest and chairman of Hecht's. Harper began his career at Kaufmann's in 1983.

Harper serves on the board of The Leukemia & Lymphoma Society.

Harper holds a bachelor’s degree in communications and political science and an MBA in finance and accounting from the University of Pittsburgh.

Cheryl Heinonen

Cheryl Heinonen

Senior Vice President, Corporate Communications

Cheryl Heinonen joined Macy's, Inc. in January 2017 as senior vice president of corporate communications. In this role, Heinonen drives the strategic narrative for Macy's, Inc. across all audiences. She is responsible for corporate communications, media relations, corporate giving and corporate social responsibility.

Prior to joining Macy's, Inc., Heinonen held the position of senior vice president, corporate relations and chief communications officer at Avon Products, Inc. and president of the Avon Foundation for Women, a public 501c3 charity. Prior to joining Avon, Heinonen was managing director at Burson-Marsteller, a leading global communications agency. Before assuming her role at Burson-Marsteller, Heinonen worked at Visa, most recently as senior vice president of global corporate relations.

Heinonen serves on the national board of the Make-A-Wish Foundation and the corporate advisory board at Breast Cancer Research Foundation.

Heinonen earned a bachelor's degree in Political Science from Bryn Mawr College in Pennsylvania.

Heinonen is the executive sponsor of the Go Green sustainability Employee Resource Group.

Danielle Kirgan

Danielle Kirgan

Chief Transformation and Human Resources Officer

Danielle Kirgan was appointed chief transformation officer in March 2020. As such, she is responsible for the Company’s transformation program, strategy, and human resources. She joined Macy’s, Inc in October 2017 in the role of chief human resources officer.

Previously, Kirgan was senior vice president/people at American Airlines since October 2016. In that role, she was responsible for all global human resource functions for the airline, including talent acquisition, training and talent development, compensation, benefits and diversity. Prior to joining American Airlines, Kirgan held various leadership positions at Darden Restaurants, where she most recently served as chief human resources officer. Kirgan has also held leadership roles in human resources for ConAgra Foods, W.W. Grainger and TeleTech Holdings.

Kirgan holds a bachelor’s degree from Illinois State University.

Richard A. Lennox

Richard A. Lennox

Chief Customer Officer

Richard A. Lennox is the chief customer officer, with responsibility for Macy's omnichannel market presence and strategy, including brand, promotional, store, digital, events marketing activity, special events and branded entertainment. Lennox joined Macy’s, Inc. in September 2016.

Prior to joining Macy's, Lennox served as senior vice president and chief marketing officer of Toys "R" Us since 2014, with responsibility for all components of marketing strategy for the company's portfolio of brands. This included leading the development of brand strategy and optimizing the company's marketing and digital presence to drive sales growth and customer loyalty.

For the five years prior to Toys "R" Us, Lennox was executive vice president/chief marketing and e-commerce officer at Zales Corporation, where he was instrumental in the development of the company's strategic business plan and marketing approach across channels.

From 1992 to 2009, Lennox was a senior-level executive and strategist at J. Walter Thompson, where he led the De Beers Group, overseeing all operations for its U.S. marketing function, as well as new product and business development. Lennox served as JWT's executive vice president/U.S. marketing director for De Beers. In his tenure with JWT, Lennox was also account leader for major brand clients, including Kellogg's, Nestlé, Unilever and Warner-Lambert.

Lennox holds a bachelor's degree from Reading University in Berkshire, England.

Marc Mastronardi

Marc Mastronardi

Chief Stores Officer

Marc Mastronardi was appointed chief stores officer in 2020. Prior to this role, Mastronardi was Macy’s senior vice president of store operations and customer experience. In this role since March 2019, Mastronardi led enterprise-wide store operations, selling, and customer service teams.

Prior to this appointment, Mastronardi was executive vice president of business development, leading multiple functions in the creation and expansion of new business concepts, leased partnerships, diverse owner lead businesses and the restaurant organization within Macy’s across the nation.

Mastronardi previously served as EVP/general merchandise manager, with responsibilities for the center core categories. For more than 20 years, he has held a broad range of leadership responsibilities at Macy’s, including men’s apparel, women’s apparel and accessories, and children’s clothing.

Prior to Macy’s, Mastronardi held various merchant roles for May Department stores in Boston.

Mastronardi serves on the board of Delivering Good, NYC and serves as board president on the executive committee of the Fashion Scholarship Fund. He is also the executive sponsor of the Macy’s Working Families Employee Resource Group.

He holds a Bachelor of Science degree in Finance and Accounting from Boston College.

Dennis Mullahy

Dennis Mullahy

Chief Supply Chain Officer

Mullahy joined Macy’s, Inc. in 2019 as chief supply chain officer. In this newly created role, Mullahy will oversee the entire product journey, including global sourcing, inventory management, store and ecommerce distribution, transportation, indirect procurement, supply chain systems, sustainability and supplier diversity.

Mullahy has more than 30 years of experience leading operation units in the retail industry. In his most recent role as executive vice president, supply chain and IT at Michaels Stores, Inc., Mullahy was responsible for leading the company’s supply chain strategy, international transportation, distribution center operations for stores and ecommerce, information technology and custom frame manufacturing. Prior to joining Michaels Stores, Inc. in 2013, Mullahy was a senior vice president at Ulta, where he was responsible for merchandise planning, inventory management, distribution, logistics, transportation and supply chain strategy. He previously spent more than 15 years in leadership roles at Meijer and as a partner with Accenture.

Mullahy holds a bachelor’s degree in electrical engineering from The Ohio State University.

Patti Ongman

Patti Ongman

Chief Merchandising Officer

Patti Ongman has been with Macy’s, Inc. for more than 30 years and was appointed chief merchandising officer in March 2019. Prior to this, Ongman was EVP, general business manager, for Home, Ongman was responsible for all aspects of the Macy’s Home business, including merchandising, private brands and planning. Prior to that, Ongman served as Macy’s chief planning officer, responsible for centralized merchandise and financial planning and assortment allocations by store, as well as the district/region merchandise planning structure and function that supported the signature My Macy’s localization strategy. Ongman began her career in store management. She is known for her deep understanding of brands, both private and national, and how to express these brands within Macy's.

Ongman serves on the board of directors for New Yorkers for Children and is a member of The Women’s Forum. She is also a founding executive sponsor of WAM (Women at Macy’s) Employee Resource Group.

Ongman earned a bachelor's degree from The University of Alabama.

Douglas W. Sesler

Douglas W. Sesler

Senior Vice President, Real Estate

Doug Sesler joined Macy’s, Inc. in 2016 and is responsible for the real estate holdings of Macy's, Inc., including the overall strategy to enhance real estate value and shareholder return. He has been involved in the real estate advisory, investing, finance and restructuring businesses for over 30 years.

Prior to joining Macy's, Inc. he consulted on strategic and operational matters for several parties, including iStar Financial and Lehman Brothers, Bentall Kennedy and Clarion Partners. Prior to this, he was the global head of real estate principal investments at Bank of America Merrill Lynch where he managed an $8 billion portfolio of opportunistic real estate for the firm's balance sheet and for third-party fund investors. Prior to this, Sesler was the co-head of Merrill Lynch's global real estate investment banking unit and was a managing director in the real estate investment banking unit at Citigroup. During his career, he was responsible for numerous M&A transactions, IPOs, and capital raising efforts (both debt and equity). Sesler's early career included positions at Chemical Bank and Travelers Insurance as a lender, equity investor, and restructuring specialist.

Sesler has been a member of The Real Estate Roundtable, The Urban Land Institute, NAREIT, Pension Real Estate Association and the ICSC. He is also a guest lecturer at Columbia University. Sesler is also an executive committee member on the board of 3CDC in Cincinnati.

Sesler holds a bachelor’s degree in government from Cornell University.

Tony Spring

Tony Spring

Chairman and Chief Executive Officer, Bloomingdale's

Tony Spring became chairman and chief executive officer of Bloomingdale's in February 2014, with responsibility for all facets of the Bloomingdale's brand, including merchandising, marketing, operations, stores and online.

Prior to this, he served as president and chief operating officer of Bloomingdale's since 2008 with responsibility for Bloomingdale's stores, marketing, creative services, finance, operations, and restaurants. In 2004, Spring was named senior executive vice president responsible for marketing, Bloomingdale's Direct and restaurants. In 1998, Spring was promoted to executive vice president for marketing. Spring began his Bloomingdale's career in 1987 as an executive trainee in the White Plains, NY, store and over the next eight years, he assumed positions of increasing responsibility in the home furnishings area before being promoted to senior vice president for home furnishings.

Spring serves on the JDRF and the Hospital for Special Surgery Advisory Boards.

Spring holds a bachelor’s degree from Cornell University.

Marla Beck

Marla Beck

Chief Executive Officer, Co-Founder of Bluemercury, Inc.

Marla Beck is the chief executive officer and co-founder of Bluemercury, Inc., a high-growth luxury beauty retail chain, acquired by Macy's, Inc. in 2015. Bluemercury is widely recognized as a disrupter in the beauty retail industry with its creative approach to personalized beauty solutions and its innovative human resource model. Ms. Beck also co-founded M-61 Laboratories in 2008, makers of M-61 Powerful Skincare, a revolutionary natural skincare brand, and Lune+Aster Beauty, a vegan cosmetic brand.

In 2014, Ms. Beck received an appointment by Harvard Business School as an Entrepreneur-in-Residence and was named as one of Goldman Sachs' 100 Most Intriguing Entrepreneurs. She serves on the Advisory Board of Harvard Business School's Rock Center for Entrepreneurship, the Advisory Board of The Center for Public Leadership at Harvard's John F. Kennedy School of Government, the Board of Directors of the National Retail Federation, the Cosmetics and Fragrance Advisory Board at The Fashion Institute of Technology and serves on the Board of Directors of The Children's Place.

Prior to founding Bluemercury, Ms. Beck was a consultant at McKinsey & Company. She holds a Master of Business Administration from Harvard Business School, a Master of Public Administration from Harvard University's John F. Kennedy School of Government, and a bachelor's degree in Economics from the University of California, Berkeley.