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Sustainability in Action

We have made significant progress and have taken dozens of tangible steps to reduce our impact on the environment. In part, we have:

  • Reduced electric consumption by 38 percent in Macy’s stores since 2002.
  • Increased the percentage of certified or recycled paper used in marketing materials to more than 95 percent in 2013 compared with 43 percent in 2009.
  • Reached a level of 92 percent of all hang tags on our private brand merchandise printed on FSC-certified paper.
  • Reduced store packaging with our Bag-It-Right program during a period of increasing sales with shopping bag use down 8 percent from 2009 levels.
  • Reduced paper consumption in 2013 by 2 percent from 2012 levels.
  • Developed initiatives to increase our paperless credit card billing. At year-end 2013, nearly 18 percent of all customer billing was paperless.
  • Offered customers paperless receipts by e-mailing receipts. All Macy’s stores nationwide now offer paperless receipts to customers and 6 percent of all transactions were paperless in 2013.
  • Increased solar energy with a total of 55 active installations at Macy’s locations at year-end 2013, with another six to 14 expected in 2014.
  • Added LED lighting in about 800 Macy’s stores, with new types of LED installations being piloted and used in new stores and remodels.
  • Emphasized energy optimization as a vital part of the Herald Square store’s current renovation.
  • Activated a 600 Kilowatt Bloom Energy server (a solid oxide fuel cell) to replace most of the grid energy at the company’s Cheshire, CT, fulfillment center. This technology reduces CO2 emissions by about 35 percent.
  • Increased recycled corrugated cardboard, plastic, hangers, office fiber, iron, pallets and other materials by 15 percent in 2013 from 2012 levels.
  • Increased to 45.4 million the number of miles driven by sustainable modes of transportation including rail, vendor-to-distribution center bypass, Empty Miles and backhaul – a 17 percent increase from 2012.
  • Recycled 124,000 pounds of spent gift cards in 2013.
  • Received LEED Existing Building Gold Certification for six Macy’s stores – two in New Mexico and four in Maryland. This certification is acknowledgment of Macy’s leading practices in energy management, recycling and purchasing decisions to minimize environmental impact.
  • Doubled the use of sustainable building materials in 2013 over 2012 levels.
  • Introduced language in contracts to emphasize Macy’s sustainability goals, which has heightened awareness with our contractor and consultant partners.
  • Saved 24,000 metric tons of CO2 emissions since 2010 by reducing air freight (and using more ocean carriers) for private brand goods.

Macy’s has been recognized by ForestEthics for reducing paper consumption as well as for increased use of recycled and certified paper. The EPA and the Solar Energy Industries Association have ranked Macy’s as one of the top companies for generating the most green electricity on site. There is more to learn and more to do to reduce our overall impact on the environment. Macy’s, Inc. aspires to be a leader in the global effort to improve our climate, and we are moving forward to that end with enthusiasm and commitment.