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Sustainability in Action

We have made significant progress and have taken dozens of tangible steps to reduce our impact on the environment. In part, we have:

  • Reduced electric consumption by 37 percent in Macy’s stores since 2002.
  • Increased the percentage of certified or recycled paper used in marketing materials to more than 93 percent in 2012 compared with 43 percent in 2009. More than one-half of marketing paper used is FSC-certified.
  • Reduced store packaging with our Bag-It-Right program during a period of increasing sales with shopping bag use down 19 percent from 2009 levels and down 8.6 percent from 2010.
  • Reduced paper consumption by about 11 percent compared with the 2007 baseline.
  • Developed initiatives to increase our paperless credit card billing. At year-end 2012, nearly 16 percent of all customer billing was paperless.
  • Offered customers paperless receipts by e-mailing receipts. All Macy’s stores nationwide now offer paperless receipts to customers.
  • Reduced 79 million pounds of CO2 in 2012, as well as lowered freight costs, in transporting goods.
  • Increased solar energy with a total of 41 active installations at Macy’s locations at year-end 2012, with another six to 14 expected in 2013.
  • Added LED lighting in about 800 Macy’s stores, with new types of LED installations being piloted for rollout.
  • Emphasized energy optimization as a vital part of the Herald Square store’s current renovation.
  • Acquired a 600 Kilowatt Bloom Energy server (a solid oxide fuel cell) to replace most of the grid energy at the company’s Cheshire, CT, fulfillment center.
  • Increased recycled corrugated cardboard, plastic, hangers, office fiber, iron, pallets and other materials by 5.4 percent in 2012 from 2010 levels.
  • Increased to 39 million the number of miles driven by sustainable modes of transportation including rail, vendor-to-distribution center bypass, Empty Miles and backhaul – an 11 percent increase from 2011.
  • Recycled 124,000 pounds of zero balance or out-of-date gift cards in 2012 with Earthworks, an organization that collects the plastic and recycles it to produce other plastic products.
  • Received LEED Existing Building Gold Certification for two Macy’s stores in New Mexico. This certification is acknowledgment of Macy’s leading practices in energy management, recycling and purchasing decisions to minimize environmental impact.
  • Increased the use of sustainable building materials by 50 percent in 2012 compared with 2010.
  • Introduced language in contracts to emphasize Macy’s sustainability goals, which has heightened awareness with our contractor and consultant partners.
  • Developed a green restroom design, which includes energy-efficient hand dryers, low-flow faucets and toilet fixtures, sensors on faucets, and stall partitions and solid surface countertops with high levels of recycled content.

Macy’s has been recognized by ForestEthics for reducing paper consumption as well as for increased use of recycled and certified paper. The EPA and the Solar Energy Industries Association have ranked Macy’s as one of the top companies for generating the most green electricity on site.

There is more to learn and more to do to reduce our overall impact on the environment. Macy’s, Inc. aspires to be a leader in the global effort to improve our climate, and we are moving forward to that end with enthusiasm and commitment.