Sustainability in Action

We have made significant progress and have taken dozens of tangible steps to reduce our impact on the environment.

In part, we have:

  • Reduced electric consumption by more than 35 percent in Macy’s stores since 2002.
  • Increased the percentage of certified or recycled paper used in marketing materials to more than 97 percent in 2014 compared with 63 percent in 2009.
  • Reduced store packaging with our Bag-It-Right program during a period of increasing sales with shopping bag use down 9 percent from 2013 levels.
  • Reduced paper consumption in 2014 by 5 percent from 2013 levels.
  • Developed initiatives to increase our paperless credit card billing. At year-end 2014, more than 18 percent of all customer billing was paperless.
  • Offered customers paperless receipts by emailing receipts. All Macy’s stores nationwide now offer paperless receipts to customers and 7 percent of all transactions were paperless in 2014.
  • Increased solar energy with a total of 74 active installations at Macy’s locations at year-end 2014, with another 44 in various stages of development.
  • Added more than 1.1 million LED lamps in about 800 Macy’s stores, with new types of LED installations being piloted and used in new stores and remodels.
  • Emphasized energy optimization as a vital part of the Herald Square store’s current renovation.
  • Operated a 600 Kilowatt Bloom Energy server (a solid oxide fuel cell) that replaces most of the grid energy at the company’s Cheshire, CT, fulfillment center. This technology reduces CO2 emissions by about 35 percent.
  • Recycled more than 77,000 tons of corrugated cardboard, plastic, hangers, office fiber, iron, pallets and other materials in 2014.
  • Increased to 48.5 million the number of miles driven by sustainable modes of transportation including rail, vendor-to-distribution center bypass, Empty Miles and backhaul – a 6 percent increase from 2013.
  • More than doubled the use of sustainable building materials in 2014 over 2013 levels.
  • Introduced language in contracts to emphasize Macy’s sustainability goals, which has heightened awareness with our contractor and consultant partners.
  • Macy’s Private Brands – the company’s product development organization – joined the Sustainable Apparel Coalition, a trade organization working to reduce the environmental and social impacts of apparel and footwear products around the world.
  • Focused efforts to reducing waste in the merchandise supply chain by standardizing the size of packing cartons, incorporating recycled polyester fibers in many woven garment labels, minimizing packaging materials and adopting paper hangtags made from FSC-certified paper. Macy’s began a collaboration project with major home merchandise vendors to reduce wasteful packaging.

Macy’s has been recognized by ForestEthics for reducing paper consumption as well as for increased use of recycled and certified paper. The EPA and the Solar Energy Industries Association have ranked Macy’s as one of the top companies for generating the most green electricity on site.

There is more to learn and more to do to reduce our overall impact on the environment. Macy’s, Inc. aspires to be a leader in the global effort to improve our climate, and we are moving forward to that end with enthusiasm and commitment.