Vendor & Supplier Code of Conduct

Since 1995, Macy’s, Inc. has had a stringent Vendor & Supplier Code of Conduct that sets out specific standards and requirements for any supplier doing business with Macy’s, Inc. This includes private brand goods produced through contracted vendors. All of the company’s vendors are required to agree in writing to comply with the company’s Code of Conduct. Among other things, the Code requires that suppliers of Macy’s private brand merchandise allow unannounced factory audits (within a 14-day audit window) for contractual compliance, as well as for compliance with laws and regulations dealing with child or forced labor, wages and hours, and unsafe working conditions. Willful noncompliance with the Code has resulted in termination of certain suppliers.

Macy’s, Inc.’s policy on sweatshops and forced or child labor, as well as the company’s Vendor & Supplier Code of Conduct, is posted at The Code also is available by calling 1-800-261-5385.

Macy’s, Inc. does not tolerate the involvement of its suppliers in human trafficking and slavery. We will quickly investigate any reports alleging human trafficking and slavery in the supply chain and will take swift and decisive action against any supplier that is found to act improperly in this regard. We have enhanced our Vendor & Supplier Code of Conduct and our audit tool used for factory audits to emphasize our policies on human trafficking and slavery.

Recognizing the risks of human trafficking and slavery is a key objective of our human trafficking and slavery training, with a focus on presenting real-world scenarios to help participants identify both the obvious and more subtle indicators of trafficking or forced labor. The focus of the online short course is to:

  • Increase awareness of human trafficking in supply chains
  • Identify human trafficking and slavery risks in company supply chains
  • Support prevention and mitigation efforts when human trafficking and slavery is suspected.

Each year, our executives receive General Legal Compliance training or Code of Conduct training, both of which contain information on slavery and human trafficking. Over the past three years, more than 20,000 Macy’s, Inc. employees have received this training each year.